Effective Date: Jan 2026
Hello Friend π respects your privacy and is committed to protecting your personal information with care, transparency, and integrity. This Privacy Policy explains how information is collected, used, stored, and protected when you visit our website or communicate with Hello Friend π through email, text message, phone, or other messaging platforms.
By using this website or engaging with Hello Friend π, you agree to the practices described in this Privacy Policy.
1. Our Commitment to Privacy
Hello Friend π was created as a gentle, supportive space rooted in kindness and trust. We collect only the information necessary to provide supportive communication and manage our services responsibly.
We do not sell, rent, trade, or share your personal information for marketing or commercial purposes.
2. Information We May Collect
We may collect personal information that you voluntarily provide, including:
Your name
Your email address
Your phone number
Messages or communications you send to Hello Friend π
Subscription or service-related information
Basic technical or usage data (such as browser type or website activity)
You are never required to share more than you are comfortable with.
3. How We Use Your Information
Information collected may be used to:
Respond to messages, inquiries, or requests
Deliver supportive messages, check-ins, or communications
Send service-related emails or text messages
Manage subscriptions or account access
Improve service quality and website functionality
Maintain security and prevent misuse
All communication is supportive, non-clinical, and intended to be gentle and respectful.
4. Email & Text Message Communication (Important)
By providing your email address or phone number, you consent to receive communications from Hello Friend π, which may include:
Supportive messages
Service updates
Responses to inquiries
Account or subscription-related communication
Message frequency may vary depending on your level of support and interaction.
You may opt out at any time:
Email: by using the unsubscribe link or contacting us directly
SMS/Text Messages: by replying STOP at any time
Once you opt out, you will no longer receive messages unless you choose to re-subscribe.
5. Consent & Messaging Disclosure
By submitting your contact information through this website or associated forms, you confirm that:
You are the owner or authorized user of the email address or phone number provided
You consent to receive communications from Hello Friend π
Consent is not a condition of purchase
Standard message and data rates may apply depending on your mobile carrier.
Hello Friend π uses secure third-party platforms (such as GoHighLevel) to manage messaging and communication. These platforms are used solely to deliver and manage approved communications.
6. Not Therapy or Medical Communication
Hello Friend π is not a medical or mental health service. Communication through this platform is not confidential medical or therapeutic communication.
Please do not share:
Medical records
Highly sensitive health information
Emergency or crisis-related details
If you require medical, mental health, or emergency assistance, please seek help from licensed professionals or local emergency services.
7. Data Protection & Security
We take reasonable steps to protect your personal information using standard administrative and technical safeguards. While no system can guarantee complete security, we work to prevent unauthorized access, misuse, or disclosure.
Access to personal information is limited to what is necessary to operate Hello Friend π responsibly.
8. Sharing of Information
Hello Friend π does not sell or share your personal information with third parties for advertising or marketing purposes.
Information may only be disclosed:
If required by law
To comply with legal obligations
To protect the rights, safety, or integrity of Hello Friend π
9. Cookies & Website Tools
This website may use basic cookies or analytics tools to improve functionality and understand how visitors interact with the site. These tools do not personally identify you.
You may disable cookies through your browser settings if you prefer.
10. Your Rights & Choices
You have the right to:
Request access to your information
Request updates or corrections
Request deletion of your information (where applicable)
Withdraw consent for communications
Requests can be made by contacting us directly.
11. Changes to This Privacy Policy
Hello Friend π may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of the website or services indicates acceptance of the revised policy.
12. Contact Information
If you have questions about this Privacy Policy or how your information is handled, you may contact us at:
π§ [email protected]
π www.hellofriendme.com
π Thank you for trusting Hello Friend. Your privacy, comfort, and consent matter.