Privacy Policy

Effective Date: Jan 2026

Hello Friend πŸ’› respects your privacy and is committed to protecting your personal information with care, transparency, and integrity. This Privacy Policy explains how information is collected, used, stored, and protected when you visit our website or communicate with Hello Friend πŸ’› through email, text message, phone, or other messaging platforms.

By using this website or engaging with Hello Friend πŸ’›, you agree to the practices described in this Privacy Policy.

1. Our Commitment to Privacy

Hello Friend πŸ’› was created as a gentle, supportive space rooted in kindness and trust. We collect only the information necessary to provide supportive communication and manage our services responsibly.

We do not sell, rent, trade, or share your personal information for marketing or commercial purposes.

2. Information We May Collect

We may collect personal information that you voluntarily provide, including:

  • Your name

  • Your email address

  • Your phone number

  • Messages or communications you send to Hello Friend πŸ’›

  • Subscription or service-related information

  • Basic technical or usage data (such as browser type or website activity)

  • You are never required to share more than you are comfortable with.

3. How We Use Your Information

Information collected may be used to:

  • Respond to messages, inquiries, or requests

  • Deliver supportive messages, check-ins, or communications

  • Send service-related emails or text messages

  • Manage subscriptions or account access

  • Improve service quality and website functionality

  • Maintain security and prevent misuse

  • All communication is supportive, non-clinical, and intended to be gentle and respectful.

4. Email & Text Message Communication (Important)

By providing your email address or phone number, you consent to receive communications from Hello Friend πŸ’›, which may include:

  • Supportive messages

  • Service updates

  • Responses to inquiries

  • Account or subscription-related communication

  • Message frequency may vary depending on your level of support and interaction.

  • You may opt out at any time:

  • Email: by using the unsubscribe link or contacting us directly

  • SMS/Text Messages: by replying STOP at any time

  • Once you opt out, you will no longer receive messages unless you choose to re-subscribe.

5. Consent & Messaging Disclosure

By submitting your contact information through this website or associated forms, you confirm that:

  • You are the owner or authorized user of the email address or phone number provided

  • You consent to receive communications from Hello Friend πŸ’›

  • Consent is not a condition of purchase

  • Standard message and data rates may apply depending on your mobile carrier.

  • Hello Friend πŸ’› uses secure third-party platforms (such as GoHighLevel) to manage messaging and communication. These platforms are used solely to deliver and manage approved communications.

6. Not Therapy or Medical Communication

Hello Friend πŸ’› is not a medical or mental health service. Communication through this platform is not confidential medical or therapeutic communication.

Please do not share:

  • Medical records

  • Highly sensitive health information

  • Emergency or crisis-related details

  • If you require medical, mental health, or emergency assistance, please seek help from licensed professionals or local emergency services.

7. Data Protection & Security

We take reasonable steps to protect your personal information using standard administrative and technical safeguards. While no system can guarantee complete security, we work to prevent unauthorized access, misuse, or disclosure.

Access to personal information is limited to what is necessary to operate Hello Friend πŸ’› responsibly.

8. Sharing of Information

Hello Friend πŸ’› does not sell or share your personal information with third parties for advertising or marketing purposes.

Information may only be disclosed:

  • If required by law

  • To comply with legal obligations

  • To protect the rights, safety, or integrity of Hello Friend πŸ’›

9. Cookies & Website Tools

This website may use basic cookies or analytics tools to improve functionality and understand how visitors interact with the site. These tools do not personally identify you.

You may disable cookies through your browser settings if you prefer.

10. Your Rights & Choices

You have the right to:

  • Request access to your information

  • Request updates or corrections

  • Request deletion of your information (where applicable)

  • Withdraw consent for communications

  • Requests can be made by contacting us directly.

11. Changes to This Privacy Policy

Hello Friend πŸ’› may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of the website or services indicates acceptance of the revised policy.

12. Contact Information

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

πŸ“§ [email protected]
🌐 www.hellofriendme.com

πŸ’› Thank you for trusting Hello Friend. Your privacy, comfort, and consent matter.

For additional information, please review our Privacy Policy.